The flow rate is zero, what should I do?
Concerned instruments: puriFlash 215, puriFlash 430, puriFlash 450, puriFlash 4100, puriFlash 4250
Concerned module: pump
This problem is due to the unpriming of one or more pump heads.
Re-prime the pump with a syringe and adapter (provided in the magic box) fitted to the "pump inlet" side of the pump. Volume required: approximately 15 ml.
If the problem persists, contact the After-sales service.